gpmama we apologize for the trouble and the inconvenience that this has caused! We'll find the best option to get you back in the loop! Our Prepaid Team will check over all the details by calling 888-294-6804.
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So you bought a plan and used it all and want another one for free? I understand you thought it had more texts or whatnot but they won't do that since you already used the other plan.
That's like going to McDonalds and ordering a double cheeseburger, them giving you a double cheeseburger, you eating it and then realizing you wanted a double quarter pounder and expecting them to give it to you free.