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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I cant get ahold of customer service
Nikki31
Member

would someone from verizon contact me,my phone plan was supposed to be changed and fixed within 72hrs...its been 4 days and i can not call from any phone to contact a human about my account to see why my credit has not been applied.

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Re: I cant get ahold of customer service
tikibar1
Sr. Leader
Sr. Leader

This is a customer-to-customer forum, not Customer Service.  And, unfortunately, since your post wasn't marked as a question, a Verizon rep won't see it.  Have you tried accessing the chat feature or borrowing a phone to contact Customer Service?

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