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I just purchased a very basic phone it is the samsung gusto3, I imported my previous number to it and I can call out but can not recieve calls in what do I need to do ?
cutshaw39
Newbie
‎07-13-2014 04:54 PM

I just bough the Samsung gusto3 for my husband and I imported his number and now I can not receive calls but I can call out? what do I do to fix this

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Re: I just purchased a very basic phone it is the samsung gusto3, I imported my previous number to it and I can call out but can not recieve calls in what do I need to do ?
SuzyQ
Community Leader
Community Leader
‎07-14-2014 12:19 PM

Is the previous phone turned off?  Have you dialed *228 on the Gusto 3 to activate it?

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Re: I just purchased a very basic phone it is the samsung gusto3, I imported my previous number to it and I can call out but can not recieve calls in what do I need to do ?
vzw_customer_support
Customer Service Rep
‎07-15-2014 05:09 PM

Hi cutshaw39!

I am confident your issue has been resolved since your original post! If not please advise, what do callers here? Are you unable to receive all calls?
Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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