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I keep getting error 305 and 534...
CJEM
Member

I can't access  backup assistant on my LG flip  phone

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Re: I keep getting error 305 and 534...
vzw_customer_support
Customer Support

Hi CJEM. While I'm glad you're trying to get Backup Assistant to work with your LG phone, I regret the error messages. I hope to provide you with assistance in understanding the error, and a path toward resolution. The error you're seeing is normally associated with service restriction. Normally, it pops up on lines that don't have authorizationi to access online services. That could be the result of a data access block on the line. Do you know if one is there? Do you have prepaid or postpaid services with us?


DionM_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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