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I'm a new customer: Please Help Me!!!
newcustomer111

I'm a new customer : i bought a brand new SAMSUNG GUSTO 2, and tried to activate it, dialing *22898 and *288...

But got an "ACTIVATION UNSUCCESSFUL" error...

Inside the MENU i found a Mobile Device number # "000-000-6769"...

I entered it in the Registration Form, trying to get some help from Support...

It didn't work...Bad Number error...

Therefore , i CANNOT REGISTER, and even I CANNOT GET HELP FROM THE SUPPORT,

because i'm unregistered...

I live in Jerusalem, and i bought the phone to use it while visiting Greece as a turist...

Please Help Me!!!

Labels (1)
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Re: I'm a new customer: Please Help Me!!!
Not applicable

Where did you get the phone?

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Re: I'm a new customer: Please Help Me!!!
newcustomer111

I bought it brand new by e-bay...

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Re: I'm a new customer: Please Help Me!!!
Ann154
Expert
Expert

Where are you trying to activate the phone? Which country?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I'm a new customer: Please Help Me!!!
newcustomer111

I'm trying to activate it in Jerusalem, Israel...But i intend to

use it while visiting Greece, next week...

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Re: I'm a new customer: Please Help Me!!!
Not applicable

newcustomer111 wrote:

I'm trying to activate it in Jerusalem, Israel...But i intend to

use it while visiting Greece, next week...

I am assuming it's US based phone and it needed to be activated in the US.

Re: I'm a new customer: Please Help Me!!!
NYCron
Member

That is Verizon support for you.  I would keep attempting to call Verizon customer service.

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Re: I'm a new customer: Please Help Me!!!
Ann154
Expert
Expert

NYCron wrote:

That is Verizon support for you.  I would keep attempting to call Verizon customer service.

Verizon Wireless doesn't provide support for people in a foreign country. The phones can't be activated in a foreign country. The only responses in this particular thread is from other Verizon Wireless customers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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