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I may have broken my Samsung Reality's OS...
LunaDW
Member

I was using my laptop to update my Samsung Reality when (while it was updating) the cord got pulled out of my computer. The screes was still frozen so I tried to turn it off but the power button wouldn't work so I took out the battery. Now the OS won't load up. When I try to turn it on it turns back off.

I need help.

I do plan on going to the store in the morning but I just got this phone replaced last month. I don't want to re-buy the phone so soon.

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Re: I may have broken my Samsung Reality's OS...
vzw_customer_support
Customer Support

LunaDW,

Help is our middle name! May I ask if you tried removing/reinserting the battery and then turning the phone back on? Please let us know.

EvanO_VZW

Follow us on Twitter @VZWSupport

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