Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I sent my LG Cosmos 3 through the wash. Is there any hope for it?
emtika429
Member

I left my phone in my pants pocket and it went through the wash. I've had it sitting in rice for the past 24 hours, and all the condensation seems to have evaporated, but so far it crashes when I try to make a call or send a text. Any suggestions? Or is it beyond all hope?

Labels (1)
Tags (1)
0 Likes
Re: I sent my LG Cosmos 3 through the wash. Is there any hope for it?
Ann154
Expert
Expert

Put it back in the rice for another 24 hours and try again?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: I sent my LG Cosmos 3 through the wash. Is there any hope for it?
vzw_customer_support
Customer Support

emtika429,

I am sorry to hear this has happened to your device? It is always unfortunate when these things happen. We would love to explore available options. Do you have insurance on your device or are you upgrade eligible? We also have programs that may help if the device is still not working http://vz.to/ZILXBT and http://vz.to/16vfYHl. We hope it dries out but if not we definitely have other options.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport 

0 Likes