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I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
Shelldazy62
Member

Help!  How do I get back into my phone?

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Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
pherson
Leader

By default if you never set a pin it's the last 4 of your phone number

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Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
nicholasbranson
Sr. Member

Is it asking for a puk code yet? If not, try some standard default pins, like 1111, 0000, 1234 and such until it says there have been too many attempts. At this point it will likely ask you for a puk code, which you can either get from MyVerizon or by calling in to customer care. It might also want to lock up completely instead, in which case there is a way you can just do a factory reset. I would need to know which kind of phone you have to tell how to do that.

Re: I stupidly set the screen and lock feature on my phone without setting up a password first. Now I am locked out of my new phone. Does anyone know how to fix this?
pherson
Leader

By default if you never set a pin it's the last 4 of your phone number

Re: I stupidly set the screen and lock feature on my phone without setting up a password first.  Now I am locked out of my new phone.  Does anyone know how to fix this?
Shelldazy62
Member

Thank you!  It worked!

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Re: I stupidly set the screen and lock feature on my phone without setting up a password first.  Now I am locked out of my new phone.  Does anyone know how to fix this?
Shelldazy62
Member

Thank you for answering. Pherson gave me the answer I needed but I almost did do the factory reset.