...the site that the customer support techs infuriatingly keep referring me to insists that I change from the $1.99 prepaid plan I've been grandfathered into. It won't let me change equipment if I don't pick one of their new plans, neither of which is a good fit for me. I have a flip phone now and will keep using flip phones, I'm trying to change from a flip phone TO ANOTHER FLIP PHONE, so I don't want be roped into paying for unlimited Mobile Web that I will NEVER USE.
WHY THE (EXPLETIVE DELETED) CAN'T I CHANGE MY EQUIPMENT WITHOUT CHANGING MY (EXPLETIVE DELETED) PLAN?????????????????????????????????????
I like my current plan. I like the fact that I can drop a $100 card on it and not worry about refilling for another year, and I WILL NOT BE FORCED INTO A MONTHLY CHARGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So now I have a phone that restarts over and over without interruption, it won't keep from restarting long enough for me to call #225 and get my balance, much less complete one of Verizon's muzak-laden customer service calls, and if I try to change from one flip phone to another I have to select a plan I HATE???????
Is there anyone here who understands why I'm livid with Verizon right now? MY PHONE DOESN'T WORK AT ALL AND I CAN'T CHANGE IT WITHOUT PICKING A TERRIBLE PLAN I REFUSE TO ACCEPT.
I'm sorry you're having issues with changing your equipment online without updating the plan Baltika4. I understand the importance of keeping the right plan for your needs. If you're having issues with calling our Prepaid team at *611 or 1888-294-6804m I recommend visting one of our corporat stores. Our repesentatives will help you review your plan and phone options.
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Visit one of your corporate stores? They ignore us unwashed, bottom-of-the-barrel, dregs-of-society prepaid customers just like you do. I went to one of those stores and the representative stopped just short of laughing at me when I asked for help. A prepaid customer with a flip phone? Lowly scum like us don't merit anything more than a brush-off, just like the one you just gave me.
And no, your response didn't answer my question. All it did was brush me off and recommend yet another way I could be brushed off.
You may have a poor connection on the battery. Clean contacts, carefully use pencil point, or scratch with a pin to clean corrosion. Also be sure the cover is tight, worn tabs will not hold battery tight.