I have two Intensity II phones and they both unlock when either of the two soft keys at the left side of the screen are touched. Because of this I can not put this phone in my pocket or it unlocks. Does anybody else have this problem? How do I disable those keys from unlocking the phone keypad. I do not want to have to put a security code in everytime I put my phone in my pocket.
Samsung has designed the soft keys to unlock for quick and convenient use! If it better suits your needs, a lock code will provide a more secure experience so you can keep the phone in your pocket!
Follow us on Twitter @VZWSupport