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Is the LG enV Touch a basic phone?
db277
Member

Places I've searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?

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Re: Places I searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?
vzw_customer_support
Customer Support

There were two types of LG enV touch phones, db277. There was one that required a data package to operate and one that did not. I believe you must have purchased the one that requires data. If you would like to get in touch with Verizon Prepaid, they can be reached by phone at 888-294-6804.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Places I searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?
naansalad
Sr. Member

what plan you want and what plan was offered to you?

is it post pay or pre account ?

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Re: Places I searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?
db277
Member

thanks for the reply, I was offered a $30/month smartphone plan, but I would like the $15/month prepaid basic phone plan. Maybe if there was an official list of phones eligible for that plan, I wouldn't buy the wrong phone again.

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Re: Places I searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?
vzw_customer_support
Customer Support

There were two types of LG enV touch phones, db277. There was one that required a data package to operate and one that did not. I believe you must have purchased the one that requires data. If you would like to get in touch with Verizon Prepaid, they can be reached by phone at 888-294-6804.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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