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Places I've searched, including this forum, say the LG enV Touch is a basic phone, why can't I get it on a basic phone plan?
Solved! Go to Correct Answer
There were two types of LG enV touch phones, db277. There was one that required a data package to operate and one that did not. I believe you must have purchased the one that requires data. If you would like to get in touch with Verizon Prepaid, they can be reached by phone at 888-294-6804.
AllisonC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
what plan you want and what plan was offered to you?
is it post pay or pre account ?
thanks for the reply, I was offered a $30/month smartphone plan, but I would like the $15/month prepaid basic phone plan. Maybe if there was an official list of phones eligible for that plan, I wouldn't buy the wrong phone again.
There were two types of LG enV touch phones, db277. There was one that required a data package to operate and one that did not. I believe you must have purchased the one that requires data. If you would like to get in touch with Verizon Prepaid, they can be reached by phone at 888-294-6804.
AllisonC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!