Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Is there a way to turn off the backup assistant on the LG Cosmos' 3?
sehalla
Member

I just got this phone and the backup assistant seems to be turning on frequently and not being able to do it's job. It's running down my battery and I just don't want it running.

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Is there a way to turn off the backup assistant on the LG Cosmos' 3?
vzw_customer_support
Customer Support

Congrats on your new phone, sehalla!
We want this awesome feature to be abel to do it's job by backing up your contacts. You can also adjust the back up times to help with the battery life.
Cancel BakUp Asst. instructions http://vz.to/1wDlAIv
This is also a great help http://vz.to/1wDlL6p

TamaraH_VZW
Follow us on Twitter @VZWSupport



View solution in original post

0 Likes
Re: Is there a way to turn off the backup assistant on the LG Cosmos' 3?
vzw_customer_support
Customer Support

Congrats on your new phone, sehalla!
We want this awesome feature to be abel to do it's job by backing up your contacts. You can also adjust the back up times to help with the battery life.
Cancel BakUp Asst. instructions http://vz.to/1wDlAIv
This is also a great help http://vz.to/1wDlL6p

TamaraH_VZW
Follow us on Twitter @VZWSupport



View solution in original post

0 Likes
Re: Is there a way to turn off the backup assistant on the LG Cosmos' 3?
CosmosTri
Member

I have a similar issue with my LG Cosmos 3.  I set it up to do a backup between midnight and 6:00 am and it is still running at 8:00 am, and will continue trying to backup until I unlock the phone.  Then it finishes the back up and closes, if it starts on its own, I would think it should finnish on its own and not need me to help it along.

0 Likes
Re: Is there a way to turn off the backup assistant on the LG Cosmos' 3?
jorgeo_vzw
Verizon Employee

CosmosTri

This is odd! Backup assistant should close on its own once it's done backing up all of your contacts to the cloud. Have you tried canceling the application and adding it back on Cancel or Remove Apps Media Center (Get It Now) | Verizon Wireless ? After that is done we can set the schedule on when you want the back up assistant to run again Set Schedule Backup Assistant LG Cosmos 2 VN251 LG Cosmos 3 LG Cosmos 3 | Verizon Wireless . This will help with anything preventing the application from running properly. Please try and keep us updated.

JorgeO_VZW

Foloow us on Twitter @VZWSupport

0 Likes