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Keys don't work, and phone is only a year old. Any suggestions?
MIRCER21
Member

Keys don't work, and phone is over a year old. Still have months left on our contract, with a useless phone. Any suggestions?

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Re: Keys don't work, and phone is only a year old. Any suggestions?
SuzyQ
Sr. Leader
Sr. Leader

What phone model do you have where the keys don't work?  If yo are out of the ione year warranty period, perhaps an inexpensive replacement on swappa or ebay would get you through till contract end? Perhaps a friend with a basic phone no longer in use that would lend or sell it to you?

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Re: Keys don't work, and phone is only a year old. Any suggestions?
vzw_customer_support
Customer Support

We want you to have a reliable phone and find a solution, MIRCER21. Let’s get the ball rolling. What exactly is happening with your keypad? What make/model phone do you have? Please share details.


AnthonyC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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