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LG Accolade does not update account info
whiffee
Member

The pmt date and balance are not correct.  Otherwise phone seems to work normally.  Any advice on how to correct?

SW VX560P02

thanks

W

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Re: LG Accolade does not update account info
vzw_customer_support
Customer Support

We want to make sure you can easily check your payments and balance whiffee! What function are you using on your Accolade to check? This is a basic phone mainly designed for calls and messages. The best way to check payments and balances is to dial #PMT or #BAL from the device. If you prefer My Verizon online, we recommend accessing it from a computer or smartphone.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: LG Accolade does not update account info
whiffee
Member

JonathanK,

This msg was in my spam folder, didn't see until today.  Someone

fixed my problem from your end, phone is showing good info now.

thanks,

W

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Re: LG Accolade does not update account info
vzw_customer_support
Customer Support

Great news whiffee! Please keep us posted if we can provide additional assistance in the future, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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