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LG Cosmos 2...mobile email has stopped working
cmak32
Member

I have an LG Cosmos 2.  Been pretty happy with the phone, esp. the mobile email function.  3 days ago, the mobile email started displaying the message ""no messages available" every time I log in. I have tried deactivating my account and setting it up again and even have deleted the app and reinstalled it several times.  No luck.  If I compose an email, I can look up my online contacts, so it is connecting my gmail account, it's just not bringing up the messages.  Anyone else have this issue?

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Re: LG Cosmos 2...mobile email has stopped working
vzw_customer_support
Customer Support

I realize the importance of sending and receiving email and I am here to help! Thanks for letting me know the steps that you have already completed. Please ensure your email alerts are on: Mobile Email>Ensure Account is highlighted>Options>Settings>Locate Notify>Select On>Save. I hope this information is helpful! Please let me know if you have any additional questions or concerns.


Thanks for your involvement in our community forums,

AyaniB_VZW

Follow us on twitter @VZWSupport 

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