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LG Cosmos 3 prepaid phone backup assistant
nebrees
Member

I just purchased a new prepaid LG Cosmos 3 phone to replace the phone that just died.  I am trying to download backup assistant and receive error code 214.  How do I get backup assistant on this new phone?

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Re: LG Cosmos 3 prepaid phone backup assistant
vzw_customer_support
Customer Support

nebrees,


That is definitely odd, but we certainly want to make sure that your contacts can be restored. Since you have had the new device has it been activated and are all services working? Does the error message state anything else or just "214"? Also, let's try resetting the application itself. Take a look here to see how http://www.verizonwireless.com/support/knowledge-base-16286/.


AdamG_VZW

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