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LG Cosmos 3 won't download new apps.

When I try to download a new app on my LG Cosmos 3, it either says "update not available" or "download failed try again".  When I retry , sometime it will start the download, but never finishes it.  What am I doing wrong?  Or is it my phone?  Thanks.

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Re: LG Cosmos 3 won't download new apps.
Customer Support

I love getting application on my phone as well r5c5! I am sure you are doing nothing wrong. Please provide the steps you are taking to download the application. What applications are you trying to download? Is it more then one application? Are you able to browse the web?

AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!