Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
LG Cosmos 3
Revone
Member

my wife's LG Cosmos 3  suddenly stopped getting service at a particular location.  Is anyone aware of a possible reason and/or fix?  Thanks!

Labels (1)
0 Likes
Re: LG Cosmos 3
tikibar1
Sr. Leader
Sr. Leader

You might try updating the Preferred Roaming List, i.e., dial *228, then option 2.

0 Likes
Re: LG Cosmos 3
vzw_customer_support
Customer Support

Revone, we are sorry to hear that your wife is having issues with her service. We would like to check the coverage in the area that she is struggling with to see if there are any known issues with the service in that location. May you please verify your full address to further assist?

David_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: LG Cosmos 3
vzw_customer_support
Customer Support

Having good signal everywhere you need it is the name of the game. We want to make sure that your wife has good reception everywhere she needs it. We're on the case.  When did this begin? What zip code is it happening in? Are all services affected or is it only specific features such as text, data, or voice? Please let us know more so we can better assist. 

 

Joseph_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes