When I connect my LG Cosmos Touch (LG-VN270) to my PC it asks if I want to install the program "TL_Bootstrap.exe". I click yes and it loads to a point, stops and then says the driver for the USB Modem was not installed. I downloaded an update from LG and still have the problem.
Is this needed?
Is there a work around?
When I plug in the Phone I get a Windows Autoplay window asking me what I want to do.
One is install TL Bootstrap the other is explore.
If I choose explore I see the following files
The Tools directory contains the file LGUSBmodemdrivers_WHQL_Eng_Ver_4.9.7_NP_Win7
If I choose Install TL bootstrap it starts to install but then stops and tells me to re-install the USB modem driver.
Now if I do nothing, this Autoplay window disappears after about 30 seconds and a new one launches for the SD Disk that is in the phone. That works fine.
I have the same problem, basically. I plug in the phone via USB, 2 options appear: bootstrap from LG or browse files. I run bootstrap. 2 LG icons appears in my tool tray. One disappears almost instantly. Then, before I can click on it, the other one disappears, nothing is appearing on the desktop now. Earlier, I ran it and it did appear, but it said a file was missing. When I browse the phones memory, I can see the file there. I try to transfer it to the desk top but as soon as i click copy, the whole folder disappears.
I am running windows 7 pro 64 bit.
I fixed this by choosing the "browse files" option again. I pressed the OK button on the phone every now and then to keep it from going to sleep. This kept the file dialog open long enough for me to copy the install files from the phone's memory. I copied them to the desktop. I trid to run the bootstrap file. It did not seem to work. I ran the driver file down in the sub folder and that worked. It installed 3 drivers. It took a sec to begin running, so I had already opened a second copy and had to close that. So don't rush. Phone works fine now. Under USB options, I have the option to choose mass storage mode, modem mode (weird way of saying access phone memory?) and "ask each time". I still feel like there is some sort of phone managing software missing.
Going to USB Mass Storage Device in the Settings & Tools worked like a charm! You had to be at that place when you plug the phone into the computer, but I was then able to get all my pics off my phone.