Thanks for reaching out to our community member forum. We know staying in touch with email is important and we want to help you find a solution that works for you. Unfortunately, the Mobile Email application for basic phones was retired last year and is no longer supported. You won't be able to download it again. Depending on the email type you're trying to access, you may still be able to access it by going to the company's web portal and signing in that way. I hope this information answers your question.
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