LG Extravert touch screen issues

[kfoster53]

How do you delete text messages without using the touch screen? Mine is broken and my inbox is full. Others said to go to the menu, select messaging and delete that way, but I don't see a way to erase without using the screen. Please help!

[vzw_customer_support]

Hello kfoster53
I've been in your shoes. I'm constantly getting text messages causing my inbox to be full. Let's look into this together.

What happened to your touch screen? Was the device physically damaged? Do you have insurance? If so, file a claim here: http://bit.ly/07CrqPK

You would need the screen working to delete messages. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50001

Please reach out to us if you need any further assistance.

JoeL_VZW

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