I use a media card in my phone to store pics. Simply format the card in your phone (adds the folders you need), put the microSD card into a card reader (often sold with cards), put in computer, copy and paste photos to the My Pix folder on the card, and put it back in your phone.
You also should be able to connect your Extravert to your computer with a USB cable and transfer photos that way.
I know the importance of having your favorite pictures on your phone JBradley12. I'm sorry to hear you are having issues. Here is a link to help with all the steps to transfer pictures to and from your mobile phone http://tiny.cc/ooh4zw . Please keep us posted and let us know if you need any further assistance.
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