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LG Extrovert deletes my text messages
daffyb55
Member

How can I stop the LG Extrovert from deleting my text messages automatically?  I found a setting for auto delete and it is set to OFF.

Arrgggg........I do not like this phone and now am stuck with it!

Thanks,

kathy b Smiley Sad

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Re: LG Extrovert deletes my text messages
SuzyQ
Sr. Leader
Sr. Leader

Most of the basic phones don't store more than 100-200 text messages and will delete the oldest automatically if the limit is reached.  Lock the ones you really need to save and clear your inbox and sent messages regularly.

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Re: LG Extrovert deletes my text messages
daffyb55
Member

This phone only keeps the last 4 or 5 messages. 

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Re: LG Extrovert deletes my text messages
SuzyQ
Sr. Leader
Sr. Leader

The user manual says it can save close to 800 - check the "auto save sent messages"; if you are using threaded messaging (View by contact vs view by date) and it is not saving the sent messages, it may be deleting the threads as well.

From the user guide, page 77:

2. Touch Messaging .

3. Touch More.

4. Touch Settings to access following settings:

Message View/ Language/ Text

Entry Settings/Auto Erase Inbox/ TXT Auto

View/ TXT Auto Scroll/ Media

Message Auto Receive/

Voicemail #/ Callback #/

Signature/ Delivery Receipt/

Message Font Size/ Public

Alert/ TXT-Media Msg

Notification/ Reply Option

NOTE Please note that menu instructions

in this guide may vary if changing

the Message View option.

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