Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
LG OCTANE
JacobsGram
Member

I have an LG Octane that I have been very happy with thus far.  All of a suddent a friend of mine is not recieving texts from me.  This has caused quite a problem.  When callin Verizon Customer service, I was told that I had to register for help and that they couldn't help me without registering...Oh did I mention they were charging me for the service?  How can I get help with this problem.  My friend said his carried said the problem is with my phone since I can receive texts from him...grrrrr Any suggestions?

Labels (1)
0 Likes
Re: LG OCTANE
SuzyQ
Sr. Leader
Sr. Leader

Try clearing out your messages, both sent and received, then remove the battery (with the phone on), wait a couple of minutes, then put the battery back in and restart the phone.  See if texting improves after this.

The Octane is a basic phone, so the memory gets eaten up quickly if you are texting heavily.

0 Likes
Re: LG OCTANE
JacobsGram
Member

I have done all those things and it still doesn't work.  And I know its a

basic phone.  I should still be able to send and recieve texts.  Not

everyone needs or can afford a smart phone with a data plan.

<< Personal information removed >>

Message was edited by: Verizon Moderator

0 Likes