LG Octane Internal Display Issues
mowreypg
Newbie

I have VZW Casino on my LG Octane (VN530).  Lately, when I'm playing a game on it, part of the display will suddenly show the window I was on before launching VZW Casino.  It's like random blocks on my display are showing the game and the rest are showing my shortcut window. This just started over the past couple of weeks.  It was fine before that and the entire time I had it on my LG VX8630.  I've moved the program to my card but there was no improvement.  I did a hard reset that cleared up the problem for a couple of days.  I do not have this problem with any other apps besides VZW Casino.

Has anyone had this problem?  How do I fix it?  Thanks!

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Re: LG Octane Internal Display Issues
vzw_customer_support
Customer Service Rep

Hi mowreypg,

I have never seen this issue with the VZW Casino application. Try removing the application completely, then power off/on and reinstall application. Keep us posted.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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Re: LG Octane Internal Display Issues
curlysue63
Newbie

Smiley Sad

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Re: LG Octane Internal Display Issues
mowreypg
Newbie

I removed and reinstalled it.  After 5 min. of playing, it's working correctly.  I'll post an update in a week or so.  Will I have to pay for VZW Casino again?  Now that I'm starting over, was there a way to keep my profile so my "winnings" carried over?

Thanks!

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Re: LG Octane Internal Display Issues
mowreypg
Newbie

It's back to the same problem with even more of the VZW Casino window hidden by the prior window.  Too bad.  I enjoyed that application.

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Re: LG Octane Internal Display Issues
mowreypg
Newbie

My problem persists and I've been billed for the second download of a program I can't use.  How do I get it removed from my bill?

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Re: LG Octane Internal Display Issues
SuzyQ
Community Leader
Community Leader

Call customer service (800)922-0204 or *611 from your handset (the 611 call is airtime free) and they will likely credit you for the downloads.

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