Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
LG Octane Internal Display Issues
mowreypg
Member

I have VZW Casino on my LG Octane (VN530).  Lately, when I'm playing a game on it, part of the display will suddenly show the window I was on before launching VZW Casino.  It's like random blocks on my display are showing the game and the rest are showing my shortcut window. This just started over the past couple of weeks.  It was fine before that and the entire time I had it on my LG VX8630.  I've moved the program to my card but there was no improvement.  I did a hard reset that cleared up the problem for a couple of days.  I do not have this problem with any other apps besides VZW Casino.

Has anyone had this problem?  How do I fix it?  Thanks!

Labels (1)
0 Likes
Re: LG Octane Internal Display Issues
vzw_customer_support
Customer Support

Hi mowreypg,

I have never seen this issue with the VZW Casino application. Try removing the application completely, then power off/on and reinstall application. Keep us posted.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

0 Likes
Re: LG Octane Internal Display Issues
curlysue63
Member

Smiley Sad

0 Likes
Re: LG Octane Internal Display Issues
mowreypg
Member

I removed and reinstalled it.  After 5 min. of playing, it's working correctly.  I'll post an update in a week or so.  Will I have to pay for VZW Casino again?  Now that I'm starting over, was there a way to keep my profile so my "winnings" carried over?

Thanks!

0 Likes
Re: LG Octane Internal Display Issues
mowreypg
Member

It's back to the same problem with even more of the VZW Casino window hidden by the prior window.  Too bad.  I enjoyed that application.

0 Likes
Re: LG Octane Internal Display Issues
mowreypg
Member

My problem persists and I've been billed for the second download of a program I can't use.  How do I get it removed from my bill?

0 Likes
Re: LG Octane Internal Display Issues
SuzyQ
Sr. Leader
Sr. Leader

Call customer service (800)922-0204 or *611 from your handset (the 611 call is airtime free) and they will likely credit you for the downloads.

0 Likes