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LG Revere phone works but screen is white. Can I still backup?
THOMS100
Member

My old LG Revere phone screen went white, but calls still come in. Can I backup remotely or via Verizon online to backup contacts and messages? TIA Tom

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Re: LG Revere phone works but screen is white. Can I still backup?
vzw_customer_support
Customer Support

THOMS100, we never want you to be without your contacts. I welcome the opportunity to address your inquiry. If your phone was set for daily backups already via Backup Assistant then it should still be performing those backups normally to the website. You can check My Verizon to see if you can view yours here:  http://spr.ly/6586BItcK. Our stores may also be able to retrieve those contacts so long as they're being transferred to another device at the time of retrieval. Text and picture messages cannot be backed up for that device.


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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