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LG Revere turns off & restarts when I start any downloaded game
scb73
Member

I downloaded a game for $5 and whenever I try to start it, my phone turns off and restarts. It does the same thing for demos too. What do I do?

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Re: LG Revere turns off & restarts when I start any downloaded game
JoeL_VZW
Verizon Employee

Hello scb73

I hate to hear your having a problem with your device restarting. Let's get to the bottom of this, so you can get back to enjoying your Revere. Have you tried deleting and downloading the game again? What software version do you have on the device? To check:

From the main screen, press Menu.
Scroll to Settings & Tools, press OK
Scroll to Phone Info, press OK
Scroll to SW/HW Version, press OK

Please remove and reinsert the battery. Next let's clear the mobile web history. To clear the history: Menu> Mobile Web> Options> Memory>Clear history & Clear cookies. Then try the game again, Does the phone reset?

Please let me know if this helps. If not we will further troubleshoot this with you.

Thank you,

JoeL_VZW

Please follow us on twitter @vzwsupport

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