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LG VN250 Cosmos receives texts as line of blocks?

When I receive messages from a phone on the Ultra Mobile network the messages are nothing but a line of identical blocks. No other strange characters, letters, or numbers - just a single line of blocks. The funny thing is the subject line will contain letters and numbers, but when I open the message even the part that showed up correctly in the subject line has been turned into nothing but blocks.

I have updated to the newest software version and turned off and re-started the phone. I'm not sure there is a solution as it seems from the web that other people have similar problems and they never get solved, but I'm trying here to see if anyone knows what to do?

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Re: LG VN250 Cosmos receives texts as line of blocks?
Sr. Leader
Sr. Leader

I'm not familiar with the "Ultra Mobile network" - is this the only person you have difficulty receiving messages from?  It may have nothing to do with the network.  Is your friend using a messaging app?  Are their special characters, emoticons, colored fonts, fancy fonts in the messages they are sending you?  Is there a signature attached to the text message?  If your phone can't interpret these things, it may come across as you describe.

Does your friend receive your text messages OK?