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Lg cosmos forgot password locked out need help
chensley8901
Member

If someone can walk me thru the steps I would greatly apprieciate it.

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Re: Lg cosmos forgot password locked out need help
tikibar1
Sr. Leader
Sr. Leader

Have you tried using the last four numbers of your phone number?

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Re: Lg cosmos forgot password locked out need help
kbark
Novice

If the phone will let you...see if you can dial *228 and press call/send.  Press option 1 when you hear the recording.  Once it's done programming the phone should restart.  This will reset the lock code to the last four of your cell#.  The trick is if the phone will let you dial while locked...some phones do and some don't.

Re: Lg cosmos forgot password locked out need help
vzw_customer_support
Customer Support

Hi there chensley8901!

Good news here is that I've got the key to help get us back into your locked phone. As helpfully described below from a fellow community member, have you tried using the last four of your phone number? If you had never setup a password, that's ultimately what's going to help get us back in. Once unlocked, and if you wish to prevent this from occurring again, adjust your lock settings by following these directions http://vz.to/AzC7Ku . I hope this helps out!

EvanO_VZW
VZW Support
Follow Us On Twitter @VZWSupport

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