Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
My Intensity II phone often receives texts as all symbols or group messages as blank screens. How can I convert these to readable texts?
Intensity2user

My Intensity II phone often receives texts as all symbols or group messages as blank screens. How can I convert these to readable texts?

Labels (1)
0 Likes
Re: My Intensity II phone often receives texts as all symbols or group messages as blank screens. How can I convert these to readable texts?
vzw_customer_support
Customer Support

Intensity2user,

Being able to read your texts is really important and we'll be happy to help you get them working correctly. How long has this issue been going on for? Has texting ever worked correctly for you?

Also, when you receive texts as all symbols do you know what is contained in those texts? Are there any images in them by chance? Even a smily? If the person sending you the message tries to send it again are you able to read it?

SarahO_VZW
Follow us on Twitter @VZWSupport

0 Likes