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My LG Extravert 2 Microphone isn't working!
Jellyfisher
Member

My LG Extravert 2 Microphone isn't working! When I receive a call or try to call I can hear the other line but they can't hear anything I say. What do I do?

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Re: My LG Extravert 2 Microphone isn't working!
MiiHere
Leader

Is that a prepaid phone?

How long have you had it?

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Re: My LG Extravert 2 Microphone isn't working!
Jellyfisher
Member

No, it is not a prepaid phone.

I just got it today

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Re: My LG Extravert 2 Microphone isn't working!
MiiHere
Leader

Just take it back to the store, you have a 14 days to return it.

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Re: My LG Extravert 2 Microphone isn't working!
vzw_customer_support
Customer Support

Jellyfisher,

Being able to have the person on the other end of the phone hear you is extremely important! I am sorry to hear that your microphone doesn't seem to be working. Let's see what we can do here. Is there anything covering the microphone? Often times new phones have plastic film on them that could block this. Did you add a case to the phone at all? Please share some additional details so that we can help get you back in action ASAP!



ErinW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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