Outside and inside screens quit lighting up. Then it will work for a minute then quit again. Will light up when opening and closing the phone sometimes. Phone seems to be working but you can't see anything on the screen. When trying to use the camera, screen says initializing error. Any tips?
New phone, hopefully it's under warranty.
Hi loretta58,
I apologize for the delay and I am confident that your issue has been resolved since the orginal date of your post! If not, I can happily assist you. At your leisure, please DM me your wireless number. I look forward to hearing from you soon.
Thank you for your involvement in our community forums,
AyaniB_VZW
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