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janchnupa, I am sorry to learn that your phone stopped working. I heavily rely on my phone on a day to day basis; I can only imagine what it is like to be without the phone. The information provided by boringusername is good however I am concerned that you mentioned the phone stopped working. Can you receive messages on it? What precisely is wrong with the phone?
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Thanks for all that info - I went to the Call Forwarding page but cannot go any further = cannot find OPTIONS anywhere.- when I click on "Call Forwarding" it just takes me back to the Home page for my account. Maybe I don't have a call forwarding choice on a Prepaid Basic Plan?