Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
My Samsung Gusto contacts are not all backing up on the cloud?
donnaparker13
Member

Back up Assistant on my phone says I have over 200 contacts but the cloud only has 153.

I have synced the contacts and both said that contacts have been updated.

They are just regular phone numbers in my phone and not in any other accounts like gmail etc.

Labels (1)
Tags (1)
0 Likes
Re: My Samsung Gusto contacts are not all backing up on the cloud?
vzw_customer_support
Customer Support

donnaparker13,


I understand having all your contacts are important. Let's get you all taken care of. With the Samsung Gusto, did you review your contacts to make sure nothing was a duplicate at all? Also have you recently deleted any contact info off your phone or made any type of changes in your phone contact list? This could be a possibility of where the difference can be occuring. If you click on this link provided it will let you access your contacts via online through the website so you can view and ensure everything is correct. http://spr.ly/6583BHLiJ


ShirazP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes