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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My lg cosmos screen is flashing-Verizon wireless logo then blank, every couple seconds. I can't do anything, not even turn it all the way off. How do I fix this?
Carriesayre
Member

I Should mention I also spilled water on it yesterday and it has been in rice for 24+ hours

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Re: My lg cosmos screen is flashing-Verizon wireless logo then blank, every couple seconds. I can't do anything, not even turn it all the way off. How do I fix this?
vzw_customer_support
Customer Support

I'm sorry you're having this issue with your Cosmos Carriesayre! My first question was going to be if it has been dropped or wet at all? Since it was wet, this is happening because it was wet. Putting it in rice is great, but not guaranteed to work. The best thing would be to file an insurance claim if you have insurance. You can file here: http://bit.ly/T3945e

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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Re: My lg cosmos screen is flashing-Verizon wireless logo then blank, every couple seconds. I can't do anything, not even turn it all the way off. How do I fix this?
vzw_customer_support
Customer Support

I'm sorry you're having this issue with your Cosmos Carriesayre! My first question was going to be if it has been dropped or wet at all? Since it was wet, this is happening because it was wet. Putting it in rice is great, but not guaranteed to work. The best thing would be to file an insurance claim if you have insurance. You can file here: http://bit.ly/T3945e

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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