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My phone won't place calls
JEAGEN41
Member

My dads motorola quit placing and receiving calls and text messages this morning.  How can I correct this problem?

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Re: My phone won't place calls
vzw_customer_support
Customer Support

I'm sorry that your father's phone cannot make/receive calls, we want your his phone to work as intended, JEAGEN41. We need some additional information in order to assist you further. Is your father’s phone part of our prepaid or postpaid service? What is the phone model (Motorola is the manufacturer)? What is his ZIP code?

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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