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My touchscreen is not working at all on my LG Extravert.
TerClark
Member

Nothing has happened to it.  It was working one day and the next it wasn't.  No matter where I touch on the screen, it always brings up my contacts list.  I've unplugged the batter, left it out for 30 minutes, held down the power button while inserting the battery, nothing works.  Never had any problems with this phone until now.

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Re: My touchscreen is not working at all on my LG Extravert.
vzw_customer_support
Customer Support

@TerClark


It's important that your LG Extravert touchscreen is working properly.  I would love to assist you in resolving this device issue.


First, has there been any physical damage to your device?  Is the screen blank or is it black?  Please let me know so that I can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My touchscreen is not working at all on my LG Extravert.
CONTAY63
Member

Mine has a white blank screen. Any suggestions?

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Re: My touchscreen is not working at all on my LG Extravert.
vzw_customer_support
Customer Support

This is certainly concerning to hear! Have you tried removing and reinserting the battery to see if this will get it past the blank white screen?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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