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Need to replace my broken LG Cosmos with a spare LG Cosmos I have
PatrickZ80
Member

Hi - here's the situation.

My daughter has a LG Cosmos 2 that stopped charging this week. We tried fixing that problem but no luck.

I just upgraded my son from a LG Cosmos to a smart phone. I still have his old LG Cosmos which works fine.

How do I switch out my daughter's broken phone for my son's old working phone?

Thanks!

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Re: Need to replace my broken LG Cosmos with a spare LG Cosmos I have
fernandobot
Sr. Member

you can try to dial *228 on the phone you want to activate and then follow the prompts. alternatively you can call Verizon at 1-800-922-0204 and they can make the change for you

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Re: Need to replace my broken LG Cosmos with a spare LG Cosmos I have
vzw_customer_support
Customer Support

Hello PatrickZ80! Help has arrived. It's simple to change devices right online via your My Verizon Account: http://spr.ly/6581BHqMl Once you have changed the ESN or MEID hex info, (which can be found on the phone underneath the battery), then you'll dial *228 (send) option 1 for activation. Let us know if you have any other questions or concerns. Thanks!


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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