Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Old phone
Tommy51
Member

I want to reactivate a basic phone

Labels (1)
0 Likes
Re: Old phone
SuzyQ
Sr. Leader
Sr. Leader

If you have a currently active Verizon account/phone number, turn OFF the phone that is currently active.  Then dial *228 on the basic phone and follow the prompts.

If this doesn't work, a call to customer service should get the phone activated on your line.  Pre-paid activation may be a bit different - is this pre-paid or post paid?

0 Likes