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Outgoing message not playing.
LEASAN64
Member

My outgoing message is OK when I play it, but cuts off and then plays static to callers. Goes to voice mail without saying who they've called,etc.    I've re-recorded and also tried changing to a standard message - same result.  What is the fix?

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Re: Outgoing message not playing.
vzw_customer_support
Customer Support

LEASAN64,

 

Voicemail is a crucial way to stay in touch. I want to make sure everyone who calls knows they've reached you. We're glad to help. When did this issue start? What type of phone are you using? Do you use the standard voicemail on that device? Have you been able to call and hear that from another phone and if so did you hear the correct message or the static?

 

AndrewT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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