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Pantech Crux camera button does not work
4four
Member

Can anyone tell me if this is a software or hardware issue? I can access the camera from the Media Center. I can take a picture using the Smile feature so the camera does work but the camera button elicits no response from the phone. I have checked and downloaded the latest software.

Thanks.

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Re: Pantech Crux camera button does not work
vzw_customer_support
Customer Support

This situation with your camera is pretty bizarre, 4four! I can certainly understand why you want to get this addressed! No worries, I'm here to help! It appears that your phone would greatly benefit from a master reset. This step resolves so many minor options like ones described. Please select the link and follow the instructions included...http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=34599 Please let me know if you need additional assistance. Have a great day.

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

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