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Pantech Jest won't let me move media (photos, ringtones, etc) to media card.

I upgraded one of my phones from the Pantech Jest to a Droid Razr maxx.  I am trying to retrieve the ringtones I made (not ones bought) and pictures I took from the phone's memory.  When I try to move all to the memory card it stops and says it is incomplete.  Why can't I move any of my media to the data card? The phone is no longer activated but I should still be able to retrieve my data off of it.  I've tried Backup Assistant Desktop App, but it keeps crashing.

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