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People Can Not Hear Me?
RickM1961
Member

People can not hear me when I call them from my LG Cosmos.  They says my voice is faint and there is static from time to time. 

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Re: People Can Not Hear Me?
vzw_customer_support
Customer Support

Let's look further into this RickM1961! Does this happen when you are using the speakerphone or bluetooth/headset as well? Does it make a difference if you adjust the volume while on the call? Please try removing/inserting the battery and test. If unsuccessful, please bakcup the device and complete a master reset here http://vz.to/OpKMCX Please keep in mind this will erase everything so please backup first. You can view how to backup contacts here http://vz.to/1fTw6Xk Thank you and please keep me posted.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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