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Person I call can't hear me on the Samsung Convoy3
CHEBIS26
Member

No matter who I call, I can hear them but they can't hear me.  Bluetooth is turned off. 

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Re: Person I call can't hear me on the Samsung Convoy3
vzw_customer_support
Customer Support

That would cause me to have a frown face, CHEBIS26. It’s my belief that there may be a microphone issue, so that was a good step to turn off Bluetooth. Now we are headed towards a potential reset of the phone, but I hope we can avoid it. What recent changes have been made to the device? Has it been dropped or damage? Is the other person able to hear you when using speakerphone on your Convoy3?

DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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