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Phone shuts itself off when sending text messages or for no reason at all.
MiriSal
Member

Does anyone experience an issue such as this?   Phone will often shut down just as I send a text....never sure if recipient gets text (unless I ask them) and not sure if I have missed a return text which then requires multiple texts or a phone call to find out.     

Phone also shuts itself off, haphazardly, not sure if there are certain "drop" areas but this happens in populated areas on well traveled roads as opposed to being out in the country somewhere with little service.  

Just wondering if other experience this.

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Re: Phone shuts itself off when sending text messages or for no reason at all.
vzw_customer_support
Customer Support

That is really puzzling, MiriSal. No matter what the device, it’s certainly not something common to expect for all this power cycle trouble. What model phone are you using? How long has this been happening? Do you notice it when you are in a particular location?


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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