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Phone will not let me read incoming texts.
duninga
Member

A day ago my phone quit letting me read or even see my incoming texts. I can see that I have new messages in my inbox, but when I go to it the new message is not there. My inbox and send messages are empty. I tried switching my inbox view to contact, and it showed me an old text I had gotten a few months ago repeated as many "new" messages I received. I can send texts without problems.

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Re: Phone will not let me read incoming texts.
vzw_customer_support
Customer Support

I know how frustrating it is when your phone features aren't working correctly! Let's get your messaging working. What make & model phone do you have? Have you tried erasing your text history on the device? Are you able to make & receive calls?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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