Phone won't send texts all of a sudden.

[AdronSans]

Messaging has failed for unknown reasons. Phone (prepaid Samsung Gusto) wasn't dropped or reconfigured. Already tried updating it via *288, turning it on and off, and removing/replacing the battery. Any ideas? Thank you for your time.

[vzw_customer_support · Accepted solution]

AdronSans,

We definitely want to make sure you are able to text. Given that your services are prepaid please reach out to our prepay department at 888-294-6804.

LindseyT_VZW

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