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Picture Flipping?
ScreamQueen2012

How do I stop the pictures from flipping and rolling while trying to view them on the Samsung Intenity please>>

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Re: Picture Flipping?
SuzyQ
Sr. Leader
Sr. Leader

Flipping and rolling?  Are they scrolling by too fast when you try to view them in the album?  Are they rotated from the way you want to see them?  I'm not sure what you mean by "flipping and rolling"?

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Re: Picture Flipping?
ScreamQueen2012

Yes to both.. When I hold the phone landscape the picture flips to portrait.. and visa versa..and while viewing them they start scrolling if i tilt the phone...how do I stop these thing from happening. It drives me insane.

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Re: Picture Flipping?
vzw_customer_support
Customer Support

Hello to you ScreamQueen2012!

We want still portraits, right?! I don't want these flipping and rolling pictures to frustrate you!

The reason they're moving around is because of the angle the orginal person toon the picture. They may have had the phone upside down or sideways and so it's smaller. 

Maybe they can try emailing them to you instead! Sorry about the flipping.

Let us know if you have any other questions.

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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