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Possible to port number over to already activated VW prepaid phone?
barry_g
Member

I'm looking to port my old number over from Virgin prepaid (Sprint) to a newly activated VW prepaid phone.  I've tried without success via the online chat, calling 888-294-6804 (no port option and couldn't get a live person on the line), and going into the local VW store (they worked at it for a while but ended up just giving me the 888-294-6804 number).  Before giving up completely, I thought I'd ask here.  Is it possible to do this?

TIA

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Re: Possible to port number over to already activated VW prepaid phone?
SuzyQ
Sr. Leader
Sr. Leader

Is the Virgin Mobile pre-paid number still active?  If it is, you *should* be able to port it over (though I'm not very familiar with pre-paid accounts; I'm sure you can do this on a contract account).  If the account at Virgin is closed or inactive, then the number is no longer available to port, I believe.

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Re: Possible to port number over to already activated VW prepaid phone?
barry_g
Member

Yes, it's still active.  Verizon prepaid is unbelievable in blocking attempts to get a live customer support person on the phone so I'm hoping somebody here can be more helpful.

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